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Free delivery for orders over $80 - Australia Wide. | Mix and Match Kits and Ready-Made Toppings are available now!

Frequently Asked Questions

Do you have any questions?

Feel free to send us your enquiry via our contact us page

  • What are the storage instructions for Tapioca Pearls?
    If you don’t plan on cooking the tapioca pearls in one go, once opened, any unused pearls must be stored in an airtight container away from direct sunlight. Please be sure to check your packaging for the expiry date.
  • Are your ingredients vegan?
    Some ingredients contain milk. For more information about the ingredients you can find them here.
  • What payment methods are available?
    Currently, we are only accepting offline electronic transfer for orders. We are looking to improve our services and will make an announcement about credit card / third party payments in the near future. Just a reminder, your order will be confirmed when the electronic transfer payment has been received.
  • Does SocialTea Station provide the wider straws?
    Yes we do! Each kit comes with wider straws which are suitable for toppings.
  • What if I have an urgent order?
    If you need your order immediately, please send us an email directly to and we will try to accommodate to meet your needs.
  • How do I make my own Bubble Tea?
    SocialTea Station has recipe guides for making fruit teas, milk teas and even cooking tapioca pearls! You can find them on each product under ‘Recipes and Resources’.
  • What if I want to try a new flavour?
    As of now, we only have the flavours that can be seen in our online shop. However, new flavours of syrups and powders may be subject to availability due to popular demand, so stay tuned for this on our socials and our website!
  • Do I need to have toppings with my Bubble Tea?
    Toppings are optional to add flavour/texture to your bubble tea. All kits come with tapioca pearls, however feel free to have your drink without any toppings - they still taste delicious!
  • Are the drinks very sweet?
    SocialTea Station acknowledges that each individual has their own preference when it comes to taste and sweetness. Therefore, we have some ‘Top Tips’ and ‘Notes’ throughout our recipe guides to ensure that each drink is served to your own palette!
  • How do your Bubble Tea taste?
    Prior to the launch of SocialTea Station, trial kits were sent out to some family and friends to test our recipe guides to ensure it could be followed easily and the Bubble Teas tasted delicious!
  • Where do all your products come from?
    All ingredients are made in Taiwan. For more information about the ingredients you can find them here.
  • When can I expect my order?
    SocialTea Station aims to have orders ready for pick up within 3 business days upon confirmation. As of now, we will only be offering ‘Pick Up’ in Schofields/Quakers Hill. However, we are looking to improve our services and will soon make an announcement regarding alternative delivery options.
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